Salary Survey IT

IT Salary Survey
Comparative Year Salary Survey

    
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Are you paying too much or too little to your IT staff? Do you have IT job descriptions? Are you earning what you're worth? Whether employer or employee, it is important to know what other companies are paying in total compensation for a similar position in your area. Learn how your company compares in the area of compensation.

The most striking observations are:

  • Some recovery is occurring in compensation and hiring.  The total mean compensation for all IT Professionals has increasing to $78,210 from $77,690.  There still is softness in the executive ranks of mid-sized enterprises.
  • Executives other than CIOs in mid-sized companies continue to feel a salary crunch with Chief Security Officers and heads of internal consulting seeing the greatest pressure.
  • Companies have continued hiring and spending freezes in addition to laying-off of staff.  This has been augmented by extensive outsourcing, bonus reductions, and elimination of IT contractors -- which has decreased the demand for IT professionals and in some cases lowered wages, with higher priced positions being eliminated.
    • Layoffs have focused on middle management and IT support staff
    • Many mid-sized enterprises still are not hiring
  • Companies are continuing to reduce the benefits provided to IT professionals. Though benefits such as health care are available, IT professionals are now paying a greater portion of that cost.
  • Flexible hours and work schedules are becoming more available as the recovery begins to take hold and is viewed as a low cost high value benefit by both employers and employees.
  • As a result of outsourcing and layoffs, hiring for new positions has remained flat for several quarters.
  • CIOs compensation has increased over the last 12 months. The mean compensation for CIOs in large enterprises is now $181,533 (an increase of 7.52%) and $169,303 (a 3.73%) in mid-sized enterprises. 
  • In mid-sized enterprises, the mean total compensation for all positions has fallen slightly from $73,905 to $73,439.  At the same time in large enterprises, the median compensation has risen slightly from $82,475 to $81,652.

The Janco Associates, Inc. salary survey draws on data collected throughout the year by extensive interviews,  internet-based survey data, and survey forms completed by businesses throughout the United States and Canada. 

The compensation study (over 155 pages in PDF or WORD and EXCEL with the data) can be ordered here.

Order Salary Survey  Provide Salary Data   Free Salary Survey

If you do not want to purchase the full salary study, you can get just the data for a particular city for a fraction of the cost of the full study.  Just click here to see all the cities covered.

Summary Results and Changes in Demand for IT Jobs 2010
Historic IT Salaries

IT Hiring IT Job Descriptions IT Salary Survey

Information Technology Service  Management ITSM - Change Control, Help Desk, and Service Request

Sensitive Information - Personal Information

Outsourcing Guide ITSM

Metrics Internet IT

Sarbanes Oxley Compliance Tool Kit

IT Median Salaries June 2009 vs. June 2010

Salary Survey Summary

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Currently the Mid-Atlantic market is toughest place to find a job.

Skills with a high demand
  • Project Management – especially large projects with short time frame for delivery
  • Security – focus on mandated compliance issues
  • Network Administration – wireless and cloud administration
  • Virtualization (Cloud) – new applications and management of the IT infrastructure
  • Business and Operational Analysis – focus on business change
  • Productivity Improvement Analysis – metrics and operational analysis
  • Web 2 – interactive applications that add value
  • Database Management – applications that leverage enterprise assets
  • System Administration – Windows and UNIX management
  • Desktop Support – standardization and change management

 

Below Benchmark Range - Highly impacted by forces of the marketplace

Within Benchmark Range - Subject to the normal forces of the marketplace for similar job functions and responsibilities. 

Above Benchmark Range - Not subject to the forces of the marketplace

The Benchmark represents our assessment of the compensation level required for organizations to remain competitive and minimize the risk of losing employees to other organizations. 

Reviews were conducted from the standpoint of a comparison o base salary and, when appropriate, from the additional standpoint of total compensation.  Total compensation is determined by adding the budgetary bonus amounts and an equivalent cash value for above-standard compensation to an individual's base salary. 

The compensation Study data was divided into two categories.  Large companies are companies whose gross revenues are equal to or greater than $500MM.  Mid-sized companies are companies whose gross revenues are less than $500MM.

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IT Hiring IT Job Descriptions IT Salary Survey

Outsourcing Guide ITSM

Metrics Internet IT

Janco's 2010 IT Salary Survey includes the following 78 United States cities, as well as 23 selected cities in Canada.        

US Cities

Akron Albuquerque Allentown Anchorage
Atlanta Atlantic City Austin Baltimore
Bellingham Boise Boston Buffalo
Charleston Charlotte Cheyenne Chicago
Cincinnati Cleveland Colorado Springs Columbus
Dallas Denver Des Moines Detroit
Duluth Gary Grand Rapids Green Bay
Honolulu Houston Indianapolis Kansas City, MO
Las Vegas Lexington Little Rock Los Angeles
Louisville Madison Memphis Miami
Milwaukee Minneapolis Nashville New Orleans
New York Oakland Oklahoma City Olympia
Omaha Orange County CA Orlando Peoria
Philadelphia Phoenix Pittsburgh Portland, ME
Portland, OR Provo/Orem Raleigh-Durham Rockford
Sacramento Salt Lake City San Antonio San Diego
San Francisco San Jose Seattle Sioux Falls
St. Louis Stamford Syracuse Toledo
Topeka Tucson Tulsa Washington
Wichita Winston-Salem    

 

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Canadian Cities

Calgary, AB Charlotte, PE Edmonton, AB Fredericton, NB
Guelph, ON Halifax, NS Hamilton, ON Hull, QC
London, ON Montreal, QC Niagara Falls, ON Ottawa, ON
Quebec City, QC Regina, SK Saskatoon, SK St. John's, NF
Sudbury, ON Toronto, ON Vancouver, BC Victoria, BC
Whitehorse, YT Windsor, ON Winnipeg, MB

 

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IT Hiring IT Job Descriptions IT Salary Survey

Information Technology Service  Management ITSM - Change Control, Help Desk, and Service Request

Sensitive Information - Personal Information

Outsourcing Guide ITSM

Metrics Internet IT

Sarbanes Oxley Compliance Tool Kit

The following seventy-three (73) positions were surveyed for the Janco Associates, Inc. IT Salary Survey.  

VP - Chief Information Officer VP - Chief Security Officer
VP - Consulting Services
VP - Information Services
VP - Technical Services Director - IT Planning Director - Production/Data Center
Director - Systems & Programming Manager - Computer Operations Manager - Microcomputer Technology
Manager - Network Services Manager - Operating Systems Production Manager - Production Services
Manager - Production Support Manager - Systems and Programming Manager - Technical Services
Manager - Training and Documentation Manager - Transaction Processing Manager - Voice and Data Communications
Capacity Planning Supervisor Change Control Supervisor Computer Operations - Shift Manager
Computer Operations - Shift Supervisor Database Manager Data Communications Manager
Data Entry Supervisor Information Center Manager Lead Customer Service Manager
Office Automation Applications Manager Production Control Specialist Production Services Supervisor
Project Manager - Applications Project Manager - Distributed Systems Project Manager - Network Tech Svc
Project Manager - Systems Supervisor - Hardware Installations   Supervisor - Microcomputer Support
Supervisor - Network Services Voice Communications Manager Web Analyst
Change Control Analyst Computer Operator Data Center Facility Administrator
Data Entry Clerk Data Security Administrator Database Specialist
Disaster Recovery Coordinator   e-Commerce Specialist Forms and Graphics Designer
4th GL Specialist Hardware Installations Coordinator IT Planning Analyst
LAN Applications Support Analyst Network Control Analyst Network Services Administrator
Network Technician Operations Analyst Personal Computer Specialist
Production Control Analyst Programmer/Analyst Senior Network Specialist
Software Engineer Systems Analyst Systems Programmer
Systems Support Specialist Tape Librarian Technical Services Specialist
Technical Specialist Voice Communications Coordinator Webmaster

 

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IT Hiring IT Job Descriptions IT Salary Survey

Information Technology Service  Management ITSM - Change Control, Help Desk, and Service Request

Sensitive Information - Personal Information

Outsourcing Guide ITSM

Metrics Internet IT

Sarbanes Oxley Compliance Tool Kit

IT Positions in Demand

Currently the Mid-Atlantic market is toughest place to find a job.

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Skills with a high demand

Janco has identified the following as skills that are in high demand.

  • Project Management – especially large projects with short time frame for delivery
  • Security – focus on mandated compliance issues
  • Network Administration – wireless and cloud administration
  • Virtualization (Cloud) – new applications and management of the IT infrastructure
  • Business and Operational Analysis – focus on business change
  • Productivity Improvement Analysis – metrics and operational analysis
  • Web 2 – interactive applications that add value
  • Database Management – applications that leverage enterprise assets
  • System Administration – Windows and UNIX management
  • Desktop Support – standardization and change management

Fringe Benefits for IT Professionals June 2010

Companies have started to cut back on the fringe benefits provided to IT Professionals.  For example in January of 2008 95% of IT professionals had health insurance supplied by their employers while in June 2009 only 88% did.  A full historical comparison of trends in benefits is included with the full version of the Janco IT Salary Survey.

IT Fringe Benefits
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Fringe benefits Historical Trends

There is a comparative salary survey for the years of 1996 through 2010. That version of the salary survey can be found at COMPARATIVE YEAR.

SPECIAL OFFER Get the Comparative Salary Survey and get the latest detail Salary Survey for only a few more dollars

 

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f you  do not want to purchase the full salary study, you can get just the data for a particular city for a fraction of the cost of the full study.  Just  click here to see all the cities covered.

Historical Data - Executives Large Enterprises

IT Salary Survey Summary

Similar data is provide for all 73 positions for both large and mid-sized enterprises.  In addition the data is all broken down by major metro areas with the United States and Canada.

 

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Data compares over seventy IT positions from 1996 through 2010.  It includes the dot com bubble, 9/11, the recession of 2002-2003 , and the start of the recovery in 2004, the merger season of 2005, the economic recovery the the winter of 2005 - 2006, and the start of the 2008 recession.  The study is available in PDF, PDF with data in an excel spread sheet, and Word formats.

Charts showing key compensation trends are provide in all versions of the study.  An example of one of the charts is shown below.

Historical IT Salaries

Excel sheet includes means and benchmarks for each position. To see a limited number of pages of the Comparative IT Salary Survey.

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IT Hiring IT Job Descriptions IT Salary Survey

Sensitive Information - Personal Information

Outsourcing Guide ITSM

Metrics Internet IT

Sarbanes Oxley Compliance Tool Kit

Click on tab Provide Salary DataIf you provide ten or more job title data points you will qualify to get a free copy of the full study. If you have any questions on the survey send us an email at Janco Associates, Inc.

U.S. Department of Labor National Employment Report

The May 2010 U.S. Department of Labor National Employment Report, showed a loss of IT-related jobs in May, following a gain of jobs in April. Janco tracks ups and downs in employment in five key job categories – IT services, computer systems design, data processing and telecommunications.  Data for the past 12 months shows a gain in jobs for Information Services and computer systems design and related services.

Un Adjusted (x000) Seasonally Adjusted (x000)
May-09 Mar-09 Apr-09 May-10 % Change May-09 Mar-09 Apr-09 May-10 % Change
  Telecommunications 976.9 942.4 929.4 927.7 -5.04% 977.3 941.1 934.1 929.5 -4.89%
  Data Processing, hosting and
  related services
251.5 248.6 250.4 247.9 -1.43% 249.3 248.0 247.6 246.3 -1.20%
  Other information services 133.6 135.9 137.0 137.8 3.14% 133.4 136.5 137.3 137.9 3.37%
  Computer systems design
  related services
1,414.4 1,428.6 1,441.1 1,427.1 0.90% 1,419.7 1,426.1 1,443.3 1,443.0 1.64%
                                         Total 2,776.4 2,755.5 2,757.9 2,740.5 -1.29% 2,779.7 2,751.7 2,762.3 2,756.7 -0.83%

Based on this data and interviews that Janco has conducted. Janco predicts there will be more churn in IT staffs as CIOs accelerate their move to more flexible staffing models. CIOs are outsourcing more technical work, including managed IP services such as VoIP and VPNs. They are hiring more contractors for desktop and security services, and they are putting more applications such as remote backup in the cloud. At the same time, they are looking to hire IT people with business and analytical skills, such as risk management and project management. CIOs report that they're having trouble hiring IT people because either they can't find IT professionals with the right business skills or they can't afford them. All of this means more turnover in IT departments.

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Janco IT Salary New




India frustrated with H-1B Visa taxes

When the Indian SMS-based social network GupShup  polled Indian workers in that nation’s technology hubs, it got quite a surprise. Tech workers in Bangalore, the biggest technology outsourcing hub in India said they felt that they understood the anger of American workers at losing their jobs to outsourcing. According to the company’s Senior Director and Head of Marketing Vishal Nongbet, 45 percent of Indian workers polled understand the American sentiments, but nevertheless are proud of the jobs they do for American companies.

SMS GupShup is India’s largest social network, and unlike social networks in the United States, is SMS-based because a large percentage of Indians have cell phones, but relatively few have access to the Internet through a computer or smartphone.

To many Indians, and to many American workers, the issue of outsourcing and the issue of foreign workers coming to the United States on temporary work visas are closely tied. Many people see both issues as vehicles for giving jobs formerly done by U.S. workers to workers from other nations. In fact, Nongbet said most Indians expected the current attempt to pass an immigration bill that, among other things, would raise the cost of H-1B visas to $2000.00 will proceed.

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Skills required for jobs in 2020

In the year 2020, technical expertise will no longer be the sole province of the IT department. Employees throughout the organization will understand how to use technology to do their jobs.

IT Job Descriptions  IT Hiring Kit  IT Salary Survey

Yet futurists and IT experts say that the most sought-after IT-related skills will be those that involve the ability to mine overwhelming amounts of data, protect systems from security threats, manage the risks of growing complexity in new systems, and communicate how technology can increase productivity.

  • Data Analysis - Demand will be high for IT workers with the ability to not only analyze dizzying amounts of data, but also work with business units to define what data is needed and where to get it.  These hybrid business-technology employees will have IT expertise and an understanding of business processes and operations. They are people who understand what information people need and how that information translates into profitability.
  • Risk Management - Risk management skills will remain in high demand through 2020, especially at a time when business wrestles with growing IT complexity. Think of IT problems on the scale of BP's efforts to stop the Gulf of Mexico oil spill, or Toyota's work to correct sudden acceleration in some of its cars. Businesses will seek out IT workers with risk management skills to predict and react to these challenges.
  • Robotics - Robots will have taken over more jobs by 2020. IT workers specializing in robotics will see job opportunities in all markets. Robotics jobs will involve research, maintenance and repair. Specialists will explore uses for the technology in vertical markets. For example, some roboticists might specialize in health care, developing equipment for use in rehabilitation facilities, while others might create devices for the handicapped or learning tools for children.
  • Securing information - Since we're spending more and more time online, verifying users' identities and protecting privacy will be big challenges by 2020, because fewer interactions will be face-to-face, more personal information may be available online, and new technologies could make it easier to impersonate people. Teleworkers will also represent a larger portion of the workforce, opening up a slew of corporate security risks.
  • Running the network - Network systems and data communications management will remain a top priority in 2020, but as companies steer away from adding to the payroll, they will turn to consultants to tell them how to be more productive and efficient based on predictions from the U.S. Bureau of Labor Statistics.
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Career path for IT professionals

Pure computer programmers are going the way of the typing pool. So are one-dimensional technology specialists like network engineers. Deeply technical professionals with multiple certifications in virtualization, networking and security technologies work primarily as component engineers and IT architects. Job titles include cloud architect, cloud capacity planner, cloud infrastructure administrator and integration architect.

IT Job Descriptions  IT Hiring Kit  IT Salary Survey

CIOs and IT employment experts, including Janco Associates, Inc. predict that this bifurcation of IT roles will vastly accelerate, with most professionals falling into one of two major categories: technical specialists and business specialists.

The people who work in these roles design and maintain the underlying framework or architecture. On top of this architecture sits a shifting inventory of cloud services, plug-and-play Web-based applications and easy-to-use proprietary software components that together represent the key source of a company's competitive advantage.

Technical Specialists

Technical specialists are the people who work in a They kinow about data standards, information standards, virtualization, networks, mobile technology and IT architecture, among other things.

Organization will have far fewer people than today's IT department, but these workers will have an extremely rich set of technical skills, and they will understand precisely how their business makes and loses money and how all transactions flow through the enterprise.

This is where the enterprise's overall business process and technology architecture will be maintained. The infrastructure will be made up of multiple services furnished by a variety of outside suppliers, coupled with software components that were designed both externally and in-house and that are extremely intuitive and easy for various business functions to assemble and use competitively.

All indications are that by 2020, a big chunk of technical specialists' work will involve integrating a broader array of technologies and services into the overall enterprise infrastructure, CIOs say. That's why a broader set of networking, software, virtualization and other skills will be required.

Business Specialists

The work of business specialists is matching the right IT tool to the business need at hand. These are super-IT-savvy business experts who understand how the business works, how transactions flow, what makes and loses money for the company, and where and how technology can help or hinder the business.

This is where the upwardly mobile career action is, as well as the greatest coolness factor.

IT's future revolves along three interrelated dimensions all of which converge in the IT career track. They are:

  • Innovation, which he defines as the ability to convert ideas into money;
  • Business analytics, which involves operations research, data mining, data integration, reporting and statistics; and
  • Risk management, which requires a keen knowledge of business processes.

By 2020 technology will be easier to use and it will be more prevalent in other parts of the business and not just the purview of IT.  It is about having employees who are versatile and who know various technologies and business processes. It makes us more flexible and reduces risks. Rotation creates versatility.

The CIO role becomes much more about how to use technology to help the business  rather than how we provide the technology.

 


 

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H-1B and L Visa application fees increased

The U.S. is reviewing whether the new $600 billion border security law  for improved surveillance of illegal immigrants on the U.S.-Mexican border that increases visa fees on H-1B visas is compliant with World Trade Organization (WTO) rules. Visa fees on H-1B and L visas paid by these foreign  companies by roughly $2,000 per visa application.

IT Salary Survey

The new law will affect Indian and other outsourcers outside the U.S. who bring staff in large numbers to do work in the U.S., but it will not affect U.S. tech companies who also use workers from abroad. As U.S. tech companies are based in the U.S., their staff from abroad are typically less than 50% of their total staff in the U.S.

The total cost to all Indian outsourcers from the new measure could be collectively as much as $250 million a year. That is not a very large cost for Indian outsourcers to bear, considering that their revenue runs into billions of U.S. dollars, an analyst at a major research firm. But the same analyst is worried that the visa fee hike could be just the beginning of other protectionist measures by the U.S.

The new border security law has been criticized as discriminatory by India's National Association of Software and Service Companies (Nasscom), as it singles out companies that have more than 50% of their staff in the U.S. on these visas. The Indian outsourcing model involves deploying a large number of staff temporarily on customer projects in the U.S.

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