NOTE: All of the materials included in this offering have been updated and are included in the IT Governance Infrastructure. This product is obsolete and no longer sold.
Over 85% if all employees uses a PDA, SmartPhone or a PC in their day to day work. Policies and procedures need to be put in place so that all mandated compliance requirements are met.
This HandiGuide now includes two critical procedures that are a must have . They are:
The use of the Internet and PCs is exploding. Terms such as cyberspace, information highway and the Internet are now part of everyone's vocabulary. New operating systems, complex networks, inter-company e-mail and work at home programs have made the management of most enterprises understand the total effort required to support PCs, LANs and workstations.
To succeed, companies must adhere to sound policies and established procedures. Within the complexities of today's business environment and stringent mandates compliance, the need for policies and procedures is magnified. In addition, adherence to policies and procedures plays a significant role in obtaining required approvals over business systems, as well as reducing audit activity and potential non-compliance issues.
Many organizations that have grants or contracts with the Federal government are subject to periodic system reviews. Policies and procedures comprise an essential part of these systems.
Internet, PDA, SmartPhone and PC Workstation Policies & Procedures HandiGuide
With this in mind, Janco has developed the Internet and PC Workstation Policies and Procedures HandiGuide™ to assist you in managing your environment with valuable guidelines, rules, forms, and standards that many enterprises have already adopted.
Some of the topics covered include:
- Security Guidelines
- Backup and Recovery
- Service Requests
- Social Networking
- Electronic Communication
- Facility Requirements
- Local Area Networks
- Disaster Recovery
- Business Continuity
- Application Development Standards
- Virus Management
- Justification, Acquisition and Support
- Manager's PC & LAN Responsibilities
- Change Control
- Sensitive Information Management
- Help Desk
- "How to" get Technical Support