| SKU / Product | Price | Order Now |
| P-02005 / KPI Metrics HandiGuide (PDF) | $699.00 | |
The Key Performance Indicatory (KPI) Metrics for the Internet, Information Technology, and Service Management is over 300 pages, defines 540 objective metrics, and contains 83 Metric reports that show over 220 objective metrics. An Adobe PDF document with electronic bookmarks
The metrics cover all areas of the Internet and Information Technology -- including Work from Home and WIRELESS metrics. In addition, there are industry specific examples for financial services, distribution, manufacturing, education, entertainment, government, hospitality, insurance, medical, real estate and retail.
Includes 8 full job descriptions: Chief Digital Officer, Chief Experience Officer, Digital Brand Manager, Manager Metrics, Manager KPI Metrics, Manager Service Level Reporting, Key Performance Indicator Analyst, and SEO Specialist | | |