| SKU / Product | Price | Order Now |
| R-00108 / IT Service Management for Service Oriented Architecture | $999.00 | |
IT Service Management for Service Oriented Architecture Template contains standards, policies and procedures, metrics and service level agreement for the help desk, change control, and service requests. Individual policies included are Blog, BYOD, electronic communications, Sensitive information, and Travel and off-site meetings. It also contains a Business and IT Impact Questionnaire, and several electronic forms included. They are: Blog Compliance Agreement; BYOD Access and Use Agreement; Email employee Agreement; Internet Access Request; Internet and Electronic Communications; Internet Use Approval; Sensitive Information Policy Compliance Agreement; WFH and Telecommuting.
Also include in the core template are eight (8) full job description including :Vice President Strategy and Architecture; Director Electronic Commerce; Manager KPI Metrics; Manager Service Level Reporting; Manager User Support; Manager Vendor Management; Metrics Measurement Analyst; and,SEO Specialist. | | |
| R-00108-12 / IT Service Management for Service Oriented Architecture with 12 months update | $1,099.00 | |
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| R-00108-24 / IT Service Management for Service Oriented Architecture with 24 months update | $1,299.00 | |
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| R-00110 / IT Service Management SOA - Silver Edition | $999.00 | |
| IT Service Management Policy Template - Silver Edition contains the ITSM - SOA in Word format plus 21 supporting job descriptions in both Word and PDF format. Included are: Director Sarbanes-Oxley Compliance; Manager Change Control; Manager Customer Service Center; Manager Help Desk Support; Manager Metrics; Manager Quality Control; Manager Service Level Reporting; Manager User Support; Capacity Planning Supervisor; Change Control Analyst; Change Control Supervisor; Help Desk Analyst; Key Performance Indicatior Analyst; Metrics Measurement Analys; Quality Measurement Analyst; and more. | | |
| R-00110-12 / IT Service Management SOA - Silver Edition with 12 months update service | $1,199.00 | |
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| R-00110-24 / IT Service Management SOA - Silver Edition with 24 months update service | $1,399.00 | |
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| R-00111 / IT Service Management SOA - Gold Edition | $1,299.00 | |
| IT Service Management SOA Policy Template - Gold Edition contains the ITSM SOS Template Silver Edition in Word format plus over 300 job descriptions (individual Word documents using long file names) that cover the full range of positions within the IT function. The template is ITIL compliant. | | |
| R-00111-12 / IT Service Management SOA - Gold Edition with 12 months update service | $1,799.00 | |
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| R-00111-24 / IT Service Management SOA - Gold Edition with 24 months update service | $1,999.00 | |
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| R-00114 / IT Service Management SOA - Platinum Edition | $1,999.00 | |
| IT Service Management SOA Policy Template - Platinum Edition contains the ITSM - SOA Template in Word format Gold Edition; and the PDF Version of the Internet and IT Job Description HandiGuide which is over 800 pages in length. | | |
| R-00114-12 / IT Service Management SOA - Platinum Edition with 12 months update service | $2,399.00 | |
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| R-00114-24 / IT Service Management SOA - Platinum Edition with 24 months update service | $2,999.00 | |
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| R-00109 / IT Service Management - Job Descriptions (PDF/Word/ePub) | $359.00 | |
| IT Service Management Job Descriptions (PDF/Word) contains 23 full job descriptions that support the ITSM Policy Template. The job descriptions come as PDF file, individual word files that are fully editable, and ePub format. Included are: Chief Experience Officer, Digital Brand Manager, Director Sarbanes-Oxley Compliance; Manager Change Control; Manager Customer Service Center<; Manager Help Desk Support; Manager Metrics; Manager Quality Control; Manager Service Level Reporting; Manager User Support; Capacity Planning Supervisor; Change Control Analyst; Change Control Supervisor; Help Desk Analyst; Key Performance Indicatior Analyst; Metrics Measurement Analys; Quality Measurement Analyst; and more. | | |
| P-00882.1 / Internet and IT Position Descriptions (Word and ePub Files) | $1,099.00 | |
324 Internet and IT Job Descriptions as individual files in MS WORD and eReader (ePub) formats. Long file names have been used to make customization easier.
Includes positions from CIO, CSO, and CTO to Wireless, Metrics, Manager AI, and Digital Brand Managers. All of the positions in the book have been created to reflect technical competencies, jobs proficiency levels and meet compliance requirements of 2023. | | |
| P-00880 / Internet and IT Position Descriptions HandiGuide (PDF) | $999.00 | |
| The Internet and IT Position Descriptions comes in PDF format The PDF book is over 900 pages in length and contains 324 Job Descriptions in addition to a Job Progression Matrix Template, Job Evaluation Questionnaire, Employee Termination Checklist (electronic form), and Position Description Questionnaire
Includes positions from CIO, CSO, and CTO to Wireless, Metrics, Manager AI, and Digital Brand Managers. All of the positions in the book have been created to reflect technical competencies, jobs proficiency levels and meet compliance requirements of 2023. | | |
| P-00881 / Internet and IT Position Descriptions HandiGuide (PDF Book & Word/ePub Files) | $1,699.00 | |
The Internet and IT Position Descriptions comes in PDFand ePub formats and WORD files. The PDF book is over 900 plus pages in length and contains 324 Job Descriptions in addition to a Job Progression Matrix Template, Job Evaluation Questionnaire, Employee Termination Checklist (Electronic From),and Position Description Questionnaire. There is one file for each job description (MS WORD format). Long file names have been used to make customization easier.
Includes positions from CIO, CSO, and CTO to Wireless, Metrics, Manager AI, and Digital Brand Managers. All of the positions in the book have been created to reflect technical competencies, jobs proficiency levels and meet compliance requirements of 2023. | | |