| SKU / Product | Price | Cart |
| R-00127-12 / IT Service Management Policy and Disaster Recovery Template Kit with 12 months update service | $1,199.00 | |
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| R-00127-24 / IT Service Management Policy and Disaster Recovery Template Kit with 24 months update service | $1,399.00 | |
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| R-00109 / IT Service Management - Job Descriptions (PDF/Word/ePub) | $359.00 | |
IT Service Management Job Descriptions (PDF/Word) contains 24 full job descriptions that support the ITSM Policy Template. The job descriptions come as PDF files, individual word files that are fully editable, and in ePub format. Included are: Chief Experience Officer, Digital Brand Manager, Director IT Infrastructure, Director Sarbanes-Oxley Compliance; Manager Change Control; Manager Customer Service Center<; Manager Help Desk Support; Manager Metrics; Manager Quality Control; Manager Service Level Reporting; Manager User Support; Capacity Planning Supervisor; Change Control Analyst; Change Control Supervisor; Help Desk Analyst; Key Performance Indicatior Analyst; Metrics Measurement Analys; Quality Measurement Analyst; and more. |
| P-SP010 / Disaster Recovery Plan (Business Continuity) Template | $599.00 | |
The Disaster Recovery Plan (DRP) is provided in MS WORD, epub, and PDF format. It is a complete DRP and can be used in whole or in part to establish defined responsibilities, actions and procedures to recover the computer, communication and network environment in the event of an unexpected and unscheduled interruption. The plan includes 29 electronic forms, Business Impact Analysis tool, and a DR/BC audit program. |
| SUB-033-12 / Update Service - IT Service Management Job Descriptions | $159.00 | |
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| SUB-030-12 / Update Service - IT Service Management 12 months update service | $299.00 | |
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| SUB-030-24 / Update Service - IT Service Management 24 months update service | $499.00 | |
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| SUB-032-12 / Update Service - IT Service Management Policy Template - Silver Edition - 12 months | $299.00 | |
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| SUB-031 / Update Service - IT Service Management Policy Template - Gold Edition - 12 months | $699.00 | |
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| SUB-034 / Update Service - IT Service Management Policy Template - Platinum Edition - 12 months | $899.00 | |
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| SUB-039-12 / Update Service - IT Service Management Policy and Disaster Recovery Template Kit | $419.00 | |
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