CXO Job Description - Hardest job to fill – Chief Experience Officer according to Janco

Top 8 IT C-Level Job Descriptions available in a bundle just released

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Chief Experience Officer Job DescriptionPark City – UT –  Park City, UT — – – Even with a starting salary that can exceed $175K, the Chief Experience Officer (CXO) is one of the hardest to fill. It is the one position that is responsible for setting and operating the foundation of how an enterprise presents itself to the outside world.

Janco has just completed a review of the recruiting process for several companies actively looking to fill this position. One of the most common issues faced is the lack of a crisp and concise job description which states the requirements, authority and responsibilities for the CXO. The second is the lack of experienced professionals who can immediately step into that role. In response to the issue of role definition, Janco has just released 2,000 word – six-page Chief Experience Officer job description. In addition, the CXO job description was added to the C-Level Job Description bundle.

The CEO of Janco, Mr. M. Victor Janulaitis said, “We have found that only 10% of all organizations have a CXO position in place and staffed. Many other are looking to create the position to address the needs of the new digital marketplace and are hampered by the lack a clear definition of roles and responsibilities.”
Janulaitis expanded by saying, “There are few experienced individuals that can be drawn upon which makes the recruiting process so difficult.” He added, “There are five (5) main challenges that these individuals must address. 1) Spark energy, excitement, and action among people throughout the company; 2) take the raw material of company capabilities and working with the organization to shape them into a world class user experience;  3) align the various elements of operations to fit into a cohesive whole through a customer-pleasing theme. 4) Fight for the needs, wants, and desires of customers and making sure that the company’s offerings create value on behalf of each individual guest. And 5} Drive the enterprises in transforming it into new and world class user experience offering.”  The CXO job description address all of these.”

The president added. “We have added this job description to our C-Level job description bundle. That bundle now contains jobs descriptions for the CIO (for large and mid-sized enterprises, CXO – Chief Experience Officer, CSO – Chief Security Officer, CCO – Chief Compliance officer, Chief Mobility Officer, CTO - Chief Technology Officer, and CDO - Chief Digital Officer.” 

All Janco’s products are delivered electronically in ready to implement formats that are easily customizable by the user. Janulaitis said, “We have clients in over 100 countries that rely on our leading-edge products. We continue to be on the forefront of IT governance and infrastructure management as that is the strength of the firm. Over 2,400 companies have already selected one of Janco’s  templates to be the foundation for managing this complex operational discipline.”

More information on Janco Offerings can be found on the Janco’s website at  and a full table of contents of each of these products can be downloaded for the website.

Janco is an international consulting firm that follows issues that concern CIOs and CFOs. The firm publishes a series of IT and business Infrastructure HandiGuides® and Templates including IT Infrastructure Policies and Procedures, Disaster Recovery/Business Continuity Template, Security Template, IT Job Descriptions, and its semi-annual IT Salary Survey.

Read on CXO Job Description  Order Chief Experience Officer Job Description