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Manage
the production environment, including system health monitoring and
participating in on-call rotations to respond to emergencies and system
outages.- Develop and maintain automation scripts and tools to reduce manual effort and improve system performance, such as for infrastructure provisioning and deployment pipelines.
- Develop and implement monitoring systems to track the health of software and infrastructure. Automating repetitive operational tasks to reduce manual effort (toil) and increase efficiency.
- Respond to incidents, perform root cause analysis, and lead "blameless postmortems" to prevent future issues. This includes setting up alert systems that focus on symptoms rather than simply on outages.
- Define and track key metrics, including Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Error Budgets, to measure and manage system reliability and performance.
- Ensure systems can handle current and future load by performing capacity planning and optimizing system performance.
- Is our data safe in transit and at rest?
- What prevents hackers from gaining access to our data?
- Is our data properly handled, stored, and deleted?
- Who can access our data?
- What are the benchmark measurements?
- Is our data backup strategy compliant?
- Will our recovery be successful?
IT Outage Shuts down Alaska Airlines
DRP Template
Know what yoour enterprises exposures are
IT Outage Shuts down Alaska Airlines - Alaska Airlines is working to restore operations after a significant IT outage led to a ground stop for all of its flights and the cancellation of more than 360 flights. At least a half-dozen flights to or from Las Vegas are showing as canceled at Harry Reid International Airport. The flights mostly connect Las Vegas with West Coast cities, such as Los Angeles, San Francisco, Portland, and Seattle.
As the ongoing changes in the business environment continue, CIOs and CSOs are driving the Security Management processes to address both cyberattacks and compliance with mandates.
Once an enterprise knows what its risk vulnerabilities are, it can then take actions to mitigate the risk posed by the most significant vulnerabilities and potential attack vectors before moving on to lower-priority tasks. Bringing assets offline where possible and strengthening internal and outward-facing networks are two key areas to focus on.
Site Reliability Engineer Job Description
Site Reliability Engineer Job Description come in MS WORD and PDF formats
Principal Accountabilities include:
Roadmap on Implementing DR/BC Plans with Artificial Intelligence
Predictive Analytics and Risk Assessment
Predictive Analytics and Risk Assessment AI can assist with risk assessment, incident response, resource allocation, and communication during disruptions. AI-powered tools can analyze data, identify potential threats, and suggest optimal recovery strategies.
Incident Communition Policy RELEASED
Incident Communication Plan Policy Updated
To survive an incident such as a business interruption, security breach, or a product recall, organizations need more than a successful communication strategy - they need an incident communication plan.
The overall objectives of an incident communications plan should be established at the outset. The objectives should be agreed upon, well understood, and publicized. For example, will the primary objective of the communications plan be for communications only to employees, and only during a disaster? Or is the intent to advise customers of interruptions to service? Or is it for investors and stockholders? Or regulatory agencies? Or is it some combination of these?
Top 10 Backup Best Practices
Backup Best Practices core of DR and BC Planning
Available in MS Word and PDF formats
10 Backup Best Practices - Rules of the Road for CIOs and DR/BC Managers Top 10 Backup Best Practices - Many CIOs want to improve their ability to recover from system failures and data loss, especially to protect themselves from - Continue reading
Question that need to be answered are:
Order Backup Policy Backup Policy Download Selected Pages
Managing backup and recovery in today's environment is a multi-dimensional challenge with both near and long term business requirements. Recent technological developments in disk backup have had a positive impact on short term data retention requirements (see also BYOD policy).
