How to Guide for
Cloud Processing and Outsourcing
includes WFH and Using Cloud for DR/BC

ISO Compliant - Includes 12 job descriptions and 7 electronic forms

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IT cost management and control aided by the How to Guide for Cloud Processing and Outsourcing. Provides EVERYTHING that is needed to control IT costs, select vendors, enter into agreements, and manage relationships says a Fortune 100 CIO.

The need to lower cost, increase efficiency and conserve cash has increased the motivation of companies to turn to Cloud Computing and increased the appeal of alternative delivery models. The disruptive shifts in new demand and supply patterns drives changes for how IT services are bought and from whom. Cloud computing requirements need to be well defined.

Work From Home is one of the drivers for enterprises to select both cloud and outsourcing as an option for processing.

As interest in cloud computing continues to gain momentum, there is increasing confusion about what cloud computing represents. Without a common, defined vocabulary and a standardized frame of reference, organizations cannot have a cogent discussion about cloud computing. The practical guide for cloud computing outsourcing addresses this challenge by providing a context for productive discussion and a structure for planning, both short- and long-term, for a successful implementation.

With the growth of cloud computing and software-as-a-service initiatives--there is a disturbing trend of some enterprises trusting performance monitoring to the vendors. In addition, Cloud processing is impacting many if not most outsourcing decisions. It enables CIO and IT professionals to access services and technologies on an incremental, pay-as-you-go basis at the moment it is needed, eliminating the need to sign one or two-year contracts.

Nearly six of 10 enterprises outsource some critical function--management, engineering, or development; almost one-fourth keep executive and management functions in-house but look to outsource everything else. As companies rely more on outsiders, a lack of oversight, management, and even monitoring can have catastrophic consequences.

The How to Guide includes -- Sample Cloud Outsourcing Contract along with a Service Level Agreement and other tools to facilitate the cloud  outsourcing process. In addition it includes Janco's exclusive Business and IT Impact Questionnaire.

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The template is delivered electronically in WORD and/or PDF format. Included are 3 detail job descriptions - Cloud Application Manager, Cloud Computing Architect, and Digital Brand Manager. Sarbanes-Oxley issues are addressed directly, along with an ISO 27001 and ISO 27002 audit program.

The 2024 Edition of the How to Guide for Cloud Processing and Outsourcing contains over 150 plus packed pages and includes everything needed to plan for, negotiate, and manage the cloud and outsourcing processes - including using the cloud for DR/BC.. The electronic document includes:

• Cloud Outsourcing Management Standard Overview of outsourcing, Service Level Agreements and responsibilities
• Cloud Outsourcing Policy Standard Policy that can be used to determine when outsourcing is an option
• Cloud Outsourcing Approval Standard Process which can be used in approving an outsourcing agreement. Includes a process flow chart on steps to a successful outsourcing agreement
• Sample Service Level Agreement Includes several sample service level agreements
• Service Level Agreement Metrics Definition of over 150 metrics presented in 18 tables that can be used to manage an outsourcing vendor
• Outline for Contract Negotiation  Over 17 pages which issues to be addressed including service to be provided, service level requirements, term of the agreement, enterprise's facilities, enterprise's equipment (owned/leased), intellectual property, third party service providers, IT application project (current / future), responsibilities, training and conversion to mention a few
• Base Case Development Detail listing of factors to include
• Mutual Non-Disclosure Template that can be used to create an enterprise's own document for use with outsourcing vendors.
• Policy - Outsourcing & Cloud-Based File Sharing Policy
• Job Descriptions for
  • VP Strategy and Architecture
  • Director Disaster Recovery and Business Continuity
  • Disaster Recovery Coordinator
  • Manager of Cloud Applications
  • Manager Outsourcing
  • Manager User Support
  • Manager Vendor Management
  • Manager WFH Support
  • Cloud Computing Architect
  • Digital Brand Manager
  • Capacity Planning Supervisor
  • Digital Content Specialist
• Electronic Forms
  • Application and File Server Inventory
  • Company Asset Employee Control Log
  • Non-Disclosure Agreement
  • Outsourcing and Cloud Security Compliance Agreement
  • Outsourcing Security Compliance Agreement
  • Work From Home Work Agreement
  • Work From Home Contact Information
  • Work From Home IT Checklist
• Business & IT Impact Questionnaire - Inventory and assess all application - addresses Sarbanes-Oxley Compliance issues.
• ISO 27001 & 27002 Security Process Audit Checklist

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When CEOs and executive management broach the subject of cloud outsourcing, CIOs need to avoid making critical decisions in a state of crisis or panic. Decisions made in haste can be simplistic and may adversely impact the ability to deliver real business advantage.

• CIOs should start their cloud outsourcing endeavor by building a solid sourcing strategy that focuses on creating short and long term value. This strategy should be aligned with the organization's management maturity and include business value scenarios, open options and a road map of value creation with a time line of expected results.
• CIOs must take a long-term view of the developing global presence of countries that can provide high-quality resources at the right price point. If your geographic presence is diverse, seek providers that are not exclusively focused on single country, so that you can mitigate risks (such as geopolitical instability) and also take advantage of the benefits of alternative countries, which may offer opportunities close to your own growth markets.
• CIOs should actively monitor the market to determine the best combination of software and IT services and service provider options to meet their requirements and specify their appetite for risk.